Site Policy

Welcome to Allpackage (hereinafter: “the Site”). The Site is operated by …. (hereinafter: ……) (hereinafter: “the Site Management” or “the Company”).
The Site serves as an e-commerce site that offers, (among other things) various products for sale (hereinafter: “the Products”).

1. 1. General
   1. The provisions of this Terms and Conditions apply equally to both genders, and the use of the masculine form is for convenience only.
   2. The provisions of these Terms and the terms of use appearing on the website define the legal relationship between the purchaser and the website, the terms of use of the website and/or the ordering of products from the website, and indicate the purchaser’s agreement to these terms and to additional terms appearing on the website.
   3. The company may, at any time and at its sole discretion, update these Terms.
   4. These terms apply to the use of the website and the services included in it via any computer or communication device (such as a mobile phone, tablets, etc.). They also apply to the use of the website whether via the internet or via any other network or communication means.
   5. Nothing in these Terms shall derogate from the provisions of the Consumer Protection Law, 1981 (hereinafter: the “Consumer Protection Law”) and the regulations enacted under it, insofar as they apply to the website (hereinafter: the “Provisions”), except in cases where it is permissible to deviate from such provisions and such deviation was made on the website, explicitly or implicitly.
   6. The company and the website management make every effort to present the most complete and comprehensive information regarding the product, including images. Notwithstanding the above, it is clarified that inaccuracies and/or errors and/or omissions may appear on the website in good faith and without malicious intent and/or without intent to mislead, and the company, the website management, and the website shall not bear any responsibility arising from such inaccuracies and/or errors.
   7. The section headings are provided for the convenience and orientation of the purchaser only and shall not be used for interpreting these Terms.
   8. A typographical error in the description of a product(s) shall not obligate the company.
   9. The product images on the website are displayed for illustration purposes only. In addition, differences may occur in appearance, color, size, and similar aspects between the product as displayed on the website and the actual product.
   10. It is forbidden to copy and use, or allow others to use, in any manner whatsoever, any of the content from the website, including on other websites, electronic publications, printed publications, and the like, for any other purpose.
   11. The date recorded, for any matter, in the company’s computer systems shall be the determining date for all purposes.

   2. Registration to the Website

   1. In order to place an order for products, the purchaser must register on the website via an online registration form.
   2. Any person, including a company, may use the website, including making purchases through the website, subject, among other things, to being legally competent to perform binding legal actions and holding a valid credit card issued by one of the credit card companies (hereinafter: the “Purchaser”).
   3. Registration is a one-time process, after which the Purchaser will not be required to register again for future purchases.
   4. During registration, the Purchaser must enter a username and password as well as his email address. If the Purchaser forgets the password, the existing password, as provided during the initial registration, will be sent to the email address entered on the website.
   5. In the future, if and when the Purchaser wishes to purchase additional products, the Purchaser will be identified by the username and password chosen.
   6. The Purchaser’s details will be updated in accordance with the information provided by the Purchaser in the online registration form found on the website.
   7. The website management may, from time to time, request additional identification details.
   8. Without derogating from the above, the company may prevent any person from using the website, temporarily or permanently, at its sole discretion and without prior notice, including in any of the following cases:
      1. Performing an illegal act and/or violating the provisions of the law;
      2. Breaching any of the terms of these Terms and Conditions;
      3. Intentionally providing false information;
      4. Performing an action that may harm the proper functioning of the website and/or any of the suppliers and/or any third party;
      5. The credit card held by the Purchaser has been blocked or restricted in any manner.

   3. Purchase of Products on the Website

   1. The purchase of products shall be made by adding products to the shopping cart. After adding products to the shopping cart, the Purchaser shall enter in the designated online order form the following Purchaser details: first name, last name, phone number, email address. In addition, the Purchaser must provide the recipient’s details: first name, last name, phone number, city, street, house number, floor, apartment, entrance, and any other identifying information that may assist the delivery provider in easily locating the property to which the order is delivered, including notes and information regarding the delivery process and/or if the recipient is not at home. Fields marked with an asterisk must be completed, and without them it will not be possible to complete the order.
   2. To prevent any possibility of a delivery error, the Purchaser must provide only accurate and correct details.
   3. At the time of completing the order, the Purchaser shall confirm the order details and the accuracy of the information provided.
   4. Providing all required details is a prerequisite for placing the order, in order to ensure efficient processing of the order without errors. Therefore, all details must be provided accurately.
   5. The Purchaser’s details shall be updated according to the information provided in the online order form on the website.
   6. Filling in all the required details for purchasing the product by the Purchaser shall be considered as placing an order (hereinafter: the “Order”). Once the Order is received, the website will verify the credit card details, and only after approval from the credit card company will the transaction be confirmed and a final order confirmation issued. The customer will be charged for the product via credit card as detailed below, subject to the product being in stock with the company and on the website.
   7. The details as they were entered in the order form by the Purchaser shall serve as conclusive evidence of the correctness of the actions.

   4. Method of Payment for the Order

   1. Payment for the products shall be made by credit card or any other similar payment service available on the website from time to time at the discretion of the website management.
   2. If the Purchaser chooses to use a credit card for payment, the Purchaser will be required to provide the credit card details, ID number, card type, and expiration date.
   3. The website management reserves the right to discontinue the use of any payment method on the website, permit the use of additional payment methods, and apply different payment arrangements for various types of credit cards or other payment methods accepted by the website management.
   4. After entering the payment details in the online order form, a confirmation will be sent to the Purchaser via email indicating that the order details have been received. It is clarified that this confirmation does not obligate the website management to supply the ordered products; it merely confirms receipt of the order details.
   5. Immediately after placing the order, the website management will conduct a verification of the payment method used by the Purchaser. A suitable notice will be sent to the Purchaser confirming that the order has been approved, and the Purchaser’s account will be charged for the service.
   6. If the transaction is not approved by the credit card company, the Purchaser will receive a notification, and the website management will contact the Purchaser to complete or cancel the transaction.
   7. Approval of the purchase transaction is conditional upon the product being in stock at the requested delivery date and/or at the time of the order. If the website did not specify that the product is out of stock and the product was not removed from the website prior to the order, the website management shall not be obligated to supply it, provided that the website management refunds any amount paid, if paid, and/or cancels the charge if processed.
   8. It is clarified that there may be cases where, although the product is displayed on the website as being in stock, it is in fact unavailable and cannot be supplied. In such cases, the transaction will be canceled, and the Purchaser shall have no claim in this regard, subject to receiving a refund of the amount paid.
   9. The delivery date shall be determined from the date the transaction is approved by the credit card company or another approved digital wallet service.
   10. If the Purchaser was mistakenly charged by the credit card company, the Purchaser must notify the website management so that a refund can be issued accordingly.

   5. Product Delivery and Shipping

   1. The product will be supplied by the website only after receiving a payment authorization from the credit card company and/or PayPal account. In other words, once the product has been paid for as detailed above, it will be delivered to the address entered and/or provided by the purchaser when placing the order in the online form.
   2. The website undertakes to supply the goods within the delivery time for the requested destination and will make every effort to ensure the product arrives promptly.
   3. The website management will make every effort to deliver the products quickly and within 14 business days from the date the order is received and approved if shipped via registered mail, and within 3 business days if shipped via courier.
      Delivery times include only business days (Sunday–Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
   4. Deliveries made via the website’s designated courier company are subject to the courier company’s terms, delivery zones, and prior coordination with the recipient.
   5. If the courier company is unable to deliver the shipment to the delivery address for any reason, the website management will notify the purchaser and work to find an alternative solution acceptable to both parties.
   6. In cases where the products are delivered via Israel Post to the delivery address provided by the purchaser, delivery is subject to Israel Post’s timelines and cannot be monitored or controlled by the website management and/or suppliers.
   7. The stated delivery times do not apply to products that are out of stock on the website and/or at the relevant supplier.
   8. Deliveries are carried out by a courier company, which will handle the transportation of the products. The courier company’s terms will apply to the customer.
   9. Shipping fees – In addition to the price of the ordered products, the purchaser will be charged a shipping fee. The shipping fee will appear at the end of the checkout process according to the selected delivery method, unless stated otherwise.
   10. Shipping fees will be collected together with payment for the product. For installment payments via credit card and/or PayPal, the website may charge the shipping fee with the first payment.
   11. The website will not be liable for any delay and/or failure to deliver the products resulting from any of the following:
       1. Force majeure, including but not limited to war, military operations, emergency situations, natural disasters, or events beyond the website’s control such as nationwide strikes or shutdowns, or disruptions by suppliers of goods or services required for producing, supplying, or delivering the product.
       2. Any reason beyond the control of the website and/or the company.
       3. Any issue related to the courier service.
   12. Delivery times include only business days (Sunday–Thursday, excluding Fridays, Saturdays, holiday eves, and holidays).
   13. The customer must notify the website immediately if the product is not delivered within the delivery time stated on the website. In such a case, the new delivery time will be counted from the date a new delivery appointment is scheduled.
   14. It is the customer’s responsibility to provide accurate and up-to-date details. If the products are returned to the company due to incorrect details, the purchaser will bear the cost of shipping and handling fees.

   6. Order Cancellation by the Purchaser

   1. The purchaser may cancel the transaction in accordance with the Consumer Protection Law and its regulations. Without derogating from the above:
      1. Cancellation may be made only by written notice sent to the following email address: ………
      2. The purchaser may not cancel certain items as specified in Section 14C(d) of the Consumer Protection Law.
      3. Cancellation of the transaction by the purchaser is subject to returning the product, to the extent reasonable or possible, in its original packaging.
      4. After receiving the cancellation notice, the purchaser will be refunded the amount paid for the product, minus a cancellation fee (shipping fees are not part of the product price and will be deducted separately from the refund) of 5% of the transaction amount or 100 NIS, whichever is lower.
         In the event of cancellation due to a defect or non-conformity, the purchaser will not be charged any cancellation fee.
         Additional provisions of the Consumer Protection Law regarding cancellation, including the obligation to return the product, shall also apply.

   7. Cancellation of Purchase by the Company

   1. The Company may, at its sole discretion, for any reason and at any time, cancel or discontinue a transaction and/or sale and/or cancel an order, in whole or in part, and/or suspend the operation of the website, in whole or in part.
   2. Notice of such cancellation or discontinuation will be sent to the user or purchaser, and the Company will refrain from charging the purchaser’s credit card or will refund any amount paid for the products, if paid.
   3. Except for the refund of the transaction amount as stated above, the user or purchaser shall have no claim, demand, or cause of action of any kind against the Company and/or the supplier regarding the cancellation of the transaction under this section.
   4. If it is discovered that a product is out of stock, the website may cancel the order or offer an equivalent alternative item. If the order is cancelled as stated, the website shall not be liable for, and will not bear, any direct, indirect, consequential, or special damage caused to the customer or any third party, including but not limited to damages arising from purchasing the item from a third party at a higher price.

   8. Intellectual Property Rights

   1. All intellectual property rights — including patents, copyrights, designs, models, and trade secrets — are the exclusive property of the Company or of third parties who have authorized the website management to use them.
   2. These rights apply, among other things, to the data on the website, including the list of products, product descriptions and designs, and any other detail related to the operation of the website.
   3. These rights also apply to the name of the website and its domain name (www.——.com), as well as all trademarks (registered or unregistered), all of which are the property of the Company. No use may be made of them without prior written consent from the Company.
   4. It is forbidden to copy, reproduce, distribute, sell, market, rent, or translate any information from the website — including trademarks, images, texts, product designs, product photos, and similar materials — without prior written approval from the Company.
   5. It is prohibited to link to content on the website that is not the homepage (deep linking), and it is prohibited to display or publish such content in any manner unless the deep link directs to the full and exact webpage on the website, allowing users to view and use it exactly as it appears on the website, and only with prior approval from the website management.
   6. The website management may instruct the removal of a deep link even after granting approval, at its sole discretion, and in such a case you shall have no claim, demand, or cause of action against the website management.

   9. Liability

   1. The Company (and/or anyone acting on its behalf) shall not bear any direct or indirect liability for any damages arising from or related in any way to the repair, assembly, and/or replacement of the products.
   2. The Company (and/or anyone acting on its behalf) shall not bear any direct or indirect liability for any damages resulting from the use of and/or reliance on information published on external websites that may be accessed via any of the services on the website. It is clarified that the Company makes, and will continue to make, every effort to cooperate only with reliable and reputable suppliers.
   3. The Company (and/or anyone acting on its behalf) shall not bear any direct or indirect liability for any damages arising from or related in any way to the use of and/or performance of the website.
   4. In any event, the Company shall not be liable for the actions of any third party that is not under its full control.

   10. Confidentiality and Privacy

   1. All personal details of the Purchaser (name, email address, etc.) will be stored in the Company’s databases.
   2. The Company will not transfer the Purchaser’s personal details to any third party except suppliers, when necessary and solely for the purpose of completing the transaction.
   3. The Company shall not make any use of the Purchaser’s payment method details other than for processing payment for the transaction requested by the Purchaser. These details will not be transferred to any third party except for this purpose. For the avoidance of doubt, payment method details are not stored in the Company’s databases.
   4. Notwithstanding the foregoing, the Company may transfer a user’s personal details to a third party in cases where the Purchaser performed an act or omission that harms or may harm the Company and/or any third parties, if the Purchaser used the Company’s services to commit an unlawful act, if the Company receives a judicial order instructing it to provide such details to a third party, and in any dispute or legal proceedings.
   5. The Company may use the Purchaser’s personal details, without identifying the specific Purchaser, for statistical analysis and for presenting and/or transferring such data to third parties.
   6. As actions are performed in an online environment, the Company cannot guarantee absolute protection against unauthorized access to its systems or exposure of stored information by malicious actors. If a third party succeeds in accessing information stored by the Company and/or misuses it, the user shall have no claim, demand, or suit against the Company.
   7. The Company may use “cookies” in order to provide users with fast and efficient service and to save the Purchaser from having to re-enter personal details upon each visit to the website.
   8. In cases beyond the Company’s control and/or due to force majeure, the Company shall not be liable for any damage of any kind, direct or indirect, caused to the Purchaser and/or any party on their behalf if such information is lost or used without authorization.

   11. Governing Law and Jurisdiction

   1. The law applicable to these Terms and/or to any action or dispute arising from them shall be solely the laws of the State of Israel.
   2. In any case of dispute, the exclusive jurisdiction shall lie with the competent courts (Magistrate or District) in Tel Aviv–Jaffa.
   3. The law applicable to the use of the website, the order, and these Terms—including their interpretation and enforcement—shall be solely the laws of the State of Israel.